The iPad can sync email messages to any number of IMAP or POP accounts without a problem, but 3.2 can only sync to a single ActiveSync server at once. Make sure you updated to the latest version of iOS for iPad, at least 4.2.1. A better solution is to get the email and network administrator to make everything work no matter where you happen to be connected! I can’t add another Exchange server! Don’t use the internal network at all, or turn off Wi-Fi whenever you want to access your mail. Only use the outside/public configuration.Set up two different connections to your mail, one ActiveSync and another IMAP, based on what is and is not available on the internal network.

This configuration will greatly complicate your iPad use. Some will even disallow access to the Exchange ActiveSync server on the internal network. Many corporate networks have different Exchange server names inside and outside the firewall. iPad Exchange ActiveSync only works inside/outside my company’s Wi-Fi!

Try leaving it blank or see “ What Domain Name Do I Enter?” for more ideas to try. The most common reason that an otherwise properly-configured iPad cannot send or receive email is the use of an incorrect Domain string. In this case, you will not be able to access your email from inside the corporate Wi-Fi network. Try an outside Wi-Fi network or just turn off Wi-Fi and use 3G to set it up. Try a different network – Some network or email administrators restrict access to the ActiveSync server to those outside the corporate firewall (it sounds weird but is actually pretty common).You can manually enable or disable SSL from the account’s “Account Info” page under “Mail, Contacts, Calendars”. Enable or disable SSL – The iPad usually detects whether or not to use SSL, but it sometimes gets this wrong.Try a different Domain name – If clearing the “Domain” field doesn’t help, see “ What Domain Name Do I Enter?” for more ideas to try.In fact, most users can leave it blank! Try that first.

Clear the Domain name – That “Domain” field is not for your Internet domain.

See “ Which Server Name Do I Enter?” for possible solutions.

Check the Server name – The most common reason for an Exchange ActiveSync configuration failure is the use of an incorrect Exchange server name.

So you followed the instructions in The iPad Exchange ActiveSync Guide and still couldn’t get everything to work? Here are my troubleshooting tips! My iPad can’t connect to my Exchange server!

Exchange activesync mac mail